Pagerly
Streamline incident management and enhance team collaboration in Slack and Teams.
About Pagerly
Pagerly is a sophisticated AI-powered operations management tool that integrates seamlessly with Slack and Microsoft Teams to enhance team collaboration and operational efficiency. As of 2026, it stands out in the market by automating on-call rotations, incident responses, and task management, making it an indispensable tool for DevOps and IT support teams. With the ability to monitor over 3000 SaaS services, Pagerly ensures that teams are always informed about service statuses, reducing downtime and improving response times. Its customizable workflows and real-time collaboration features empower teams to focus on innovation rather than administrative tasks, leading to significant improvements in resource allocation and operational overhead. Designed for both startups and Fortune 500 companies, Pagerly offers a scalable solution that grows with your business needs, supported by a transparent pricing model that includes a free trial period for new users. By integrating with popular tools like Jira, PagerDuty, and Opsgenie, Pagerly provides a comprehensive platform for managing complex operations effortlessly. Choose Pagerly to transform your operations management and experience a 25% improvement in team resource allocation, a 50% reduction in incident response time, and a 40% increase in uptime.
Pagerly Key Features
Automated On-Call Rotations
Pagerly automates the scheduling of on-call rotations, ensuring that team members are assigned shifts in a round-robin manner. This feature reduces administrative overhead and ensures fair distribution of on-call duties among team members, enhancing team morale and operational efficiency.
Incident Response Automation
Pagerly automates incident response processes within Slack and Microsoft Teams, allowing teams to quickly address and resolve incidents. By integrating with existing tools like Jira and Zendesk, it streamlines the creation and management of tickets, reducing response times and improving service reliability.
SaaS Service Monitoring
With the ability to monitor over 3000 SaaS services, Pagerly provides real-time notifications of service downtimes. This feature helps teams stay informed about the operational status of critical services, minimizing the impact of outages on business operations.
Two-Way Jira Integration
Pagerly offers a two-way sync with Jira, allowing comments and issues to be synchronized between Jira and Slack. This integration ensures that all team members have access to the latest information, improving collaboration and reducing the risk of miscommunication.
Task Management
Pagerly facilitates task management by allowing the creation and assignment of tasks in a round-robin manner. This feature ensures that tasks are evenly distributed among team members, preventing overload and enhancing productivity.
Customizable Status Pages
Teams can create beautiful status pages to communicate service uptime and downtime to users. This transparency builds trust with customers and provides a centralized location for users to check the status of services.
AWS Billing Alerts
Pagerly integrates with AWS to provide daily, weekly, and monthly billing alerts directly in Slack. Teams can set threshold limits to receive alerts when costs exceed predefined limits, helping to manage and optimize cloud expenses.
Integration with Observability Tools
Pagerly connects with popular observability tools like AWS, Datadog, and Sentry to automatically create incidents based on monitoring data. This integration ensures that potential issues are identified and addressed promptly, reducing downtime and improving service quality.
Real-Time Slack Usergroup Sync
Pagerly automatically updates Slack usergroups based on the active on-call engineer, ensuring that the right people are notified during incidents. This feature enhances communication efficiency and ensures that incidents are handled by the appropriate personnel.
Insights and Metrics
Pagerly provides detailed insights and metrics, such as Mean Time to Acknowledgment (MTTA) and Mean Time to Response (MTTR), for every incident. These metrics help teams analyze performance, identify areas for improvement, and enhance overall incident management processes.
Pagerly Pricing Plans (2026)
Basic
- Create round-robin rotations
- Unlimited incidents
- Monitor 3000+ SaaS services
- Beautiful status pages
- Basic task management
- Additional costs for paging services
- Limited customization options
Starter
- Sync usergroup with on-call schedule
- Task management
- Integration with PagerDuty, Opsgenie, Jira
- Customizable Slack workflows
- Enhanced incident response
- Additional costs for paging services
- May require setup time for integrations
Customised Slack Workflow
- Tailored workflows
- Unique Slack setups
- Advanced incident handling
- Full integration capabilities
- Dedicated support
- Pricing on request
- Complexity may require dedicated resources
Pagerly Pros
- + Seamless integration with Slack and Microsoft Teams enhances team collaboration.
- + Automated workflows reduce administrative tasks, allowing teams to focus on innovation.
- + Real-time service monitoring helps minimize downtime and improve response times.
- + Customizable workflows offer flexibility to meet specific team needs.
- + Transparent pricing model with a free trial period for new users.
- + Wide range of integrations with popular tools like Jira and PagerDuty.
Pagerly Cons
- − May require initial setup time to configure integrations and workflows.
- − Advanced features might have a learning curve for new users.
- − Pricing could be a consideration for smaller teams with limited budgets.
- − Customization options may be overwhelming for teams seeking simple solutions.
- − Limited offline functionality as it relies heavily on cloud-based services.
Pagerly Use Cases
DevOps Team On-Call Management
DevOps teams use Pagerly to automate on-call rotations and incident responses, ensuring that team members are fairly assigned shifts and incidents are resolved quickly. This leads to improved team morale and reduced downtime.
IT Support Incident Handling
IT support teams leverage Pagerly to streamline incident management within Slack, allowing for quick creation and tracking of tickets. This results in faster resolution times and increased customer satisfaction.
SaaS Service Monitoring for Enterprises
Large enterprises use Pagerly to monitor the status of over 3000 SaaS services, receiving real-time alerts for any downtime. This proactive approach minimizes the impact of outages on business operations and enhances service reliability.
Cloud Cost Management
Finance teams use Pagerly's AWS billing alerts to monitor cloud expenses and receive notifications when costs exceed predefined limits. This helps in optimizing cloud spending and preventing budget overruns.
Cross-Functional Team Collaboration
Cross-functional teams benefit from Pagerly's integration with Jira and Slack, ensuring seamless communication and collaboration. This integration reduces the risk of miscommunication and enhances project management efficiency.
Customer Communication via Status Pages
Customer support teams use Pagerly to create status pages that communicate service uptime and downtime to users. This transparency builds trust and provides users with a reliable source of information about service status.
What Makes Pagerly Unique
Comprehensive SaaS Monitoring
Pagerly's ability to monitor over 3000 SaaS services provides unparalleled visibility into service status, setting it apart from competitors that offer limited monitoring capabilities.
Seamless Integration with Slack and Teams
Pagerly's deep integration with Slack and Microsoft Teams ensures that all incident management and task coordination occur within the platforms teams already use, enhancing user experience and adoption.
Automated Incident Response
The automation of incident response processes within Slack and Teams allows Pagerly to reduce response times significantly, providing a competitive edge in operational efficiency.
Customizable Status Pages
Pagerly enables teams to create customizable status pages, offering a unique way to communicate service status to users and build trust through transparency.
Real-Time Usergroup Sync
The real-time synchronization of Slack usergroups based on active on-call engineers ensures that the right personnel are always notified, a feature not commonly found in competing tools.
Who's Using Pagerly
Enterprise Teams
Enterprise teams use Pagerly to manage complex on-call schedules and streamline incident response processes, enhancing operational efficiency and reducing downtime.
Small to Medium-Sized Businesses (SMBs)
SMBs leverage Pagerly to automate task management and improve team collaboration, allowing them to operate more efficiently with limited resources.
DevOps Engineers
DevOps engineers rely on Pagerly to automate on-call rotations and integrate with monitoring tools, ensuring quick response to incidents and maintaining service reliability.
IT Support Teams
IT support teams use Pagerly to manage incident tickets and communicate effectively within Slack, leading to faster issue resolution and improved customer support.
Finance Departments
Finance departments utilize Pagerly's AWS billing alerts to monitor cloud expenses and manage budgets effectively, preventing unexpected cost overruns.
How We Rate Pagerly
Pagerly vs Competitors
Pagerly vs ReBillion.ai
ReBillion.ai offers a similar suite of tools for operations management, but Pagerly's integration with Slack and Teams provides superior real-time collaboration capabilities.
- + Seamless integration with Slack and Teams
- + Customizable workflows
- + Comprehensive service monitoring
- − ReBillion.ai may offer more advanced analytics features
- − Potentially lower cost for smaller teams
Pagerly Frequently Asked Questions (2026)
What is Pagerly?
Pagerly is an AI-powered operations management tool that integrates with Slack and Microsoft Teams to streamline on-call rotations, incident responses, and task management.
How much does Pagerly cost in 2026?
As of 2026, Pagerly's pricing starts at $19/month per team for the Basic plan, with additional costs for paging services.
Is Pagerly free?
Pagerly offers a free trial period of one month, allowing users to explore its features before committing to a paid plan.
Is Pagerly worth it in 2026?
With its comprehensive features, seamless integrations, and transparent pricing, Pagerly is a valuable tool for teams looking to enhance operational efficiency in 2026.
Best Pagerly alternatives in 2026?
Competitors like ReBillion.ai, Softr, CrewAI, Kolega, and AI Agent Store offer alternative solutions with varying features and pricing.
Pagerly vs competitors in 2026?
Compared to competitors, Pagerly offers unique features like customizable workflows and beautiful status pages, with strong integration capabilities.
How to get started with Pagerly?
To get started with Pagerly, sign up for a free trial, integrate with Slack or Teams, and configure your workflows and on-call rotations.
What platforms does Pagerly support?
Pagerly supports integration with Slack and Microsoft Teams, enhancing collaboration and communication within these platforms.
Is Pagerly safe and secure?
Pagerly employs secure data handling practices, ensuring user privacy and data protection throughout its operations.
Who should use Pagerly?
Pagerly is ideal for DevOps teams, IT support, customer support departments, tech startups, and large enterprises.
What's new in Pagerly 2026?
In 2026, Pagerly continues to enhance its features with improved integration capabilities and customizable workflows.
How does Pagerly compare to alternatives?
Pagerly stands out with its seamless integration, customizable workflows, and comprehensive service monitoring, offering a robust solution for operations management.
Pagerly Search Interest
Search interest over past 12 months (Google Trends) • Updated 2/2/2026
Pagerly on Hacker News
Pagerly Company
Pagerly Quick Info
- Pricing
- Freemium
- Upvotes
- 233
- Added
- January 3, 2026
Pagerly Is Best For
- DevOps teams seeking to automate on-call rotations and incident management.
- IT support teams looking to transform Slack into a scalable helpdesk.
- Customer support departments aiming to improve service delivery and reduce SLA times.
- Tech startups needing a scalable solution for operations management.
- Large enterprises requiring seamless integration across multiple departments.
Pagerly Integrations
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News & Press
Kyle Pagerly Obituary - West Reading, PA - Reading Eagle
Bikers ride in memory of Berks deputy sheriff, Reading police officer - WFMZ.com
Route 422 named in honor of Kyle Pagerly on anniversary of his death - WFMZ.com
Memorial service held for Berks County K-9 whose partner died in line of duty - WGAL
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