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Inline Help

Answer customer questions before they ask

Freemium

About Inline Help

Inline Help is a cutting-edge Software as a Service (SaaS) platform designed to revolutionize user assistance within software applications. As we venture into 2026, the demand for seamless, real-time user support has never been higher. Inline Help addresses this need by transforming your existing knowledge base into an intelligent, proactive support system. Utilizing advanced artificial intelligence, Inline Help offers features such as Explain This, Chatbot, and Tooltips, which collectively enhance product adoption and significantly reduce support ticket volumes. This tool is specifically tailored for businesses ranging from startups to Fortune 500 companies, providing scalable solutions that cater to diverse operational needs. With Inline Help, users can enjoy a truly user-centric journey, receiving contextual insights and real-time responses without the need for manual intervention. The platform's no-code integration ensures that businesses can deploy these features effortlessly, making it an ideal choice for companies looking to enhance user experience while maintaining robust security standards. Inline Help's commitment to providing fluent support in seven languages further underscores its global applicability, making it a preferred choice for enterprises aiming to deliver exceptional customer service across multiple regions.

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Inline Help Key Features

  • Contextual Help Pop-ups - Provides relevant help based on user actions.
  • Knowledge Base Integration - Seamlessly connects to existing support articles.
  • Real-time Query Responses - Offers instant answers to user questions in-app.
  • Proactive Suggestions - Anticipates user needs and suggests helpful resources.
  • Analytics Dashboard - Tracks user interactions and identifies common queries.

Inline Help Pricing Plans (2026)

Recommended

Essentials

$97/month /monthly
  • Up to 250 content pages
  • Explain This
  • Tooltips
  • Chatbot
  • Knowledge base
  • Ticket form
  • 5k Messages credit
  • 1 Seat
  • Email support only
Recommended

Growth

$247/month /monthly
  • Up to 500 content pages
  • Explain This
  • Tooltips
  • Chatbot
  • Knowledge base
  • Ticket form
  • Help Desk Ticket response
  • 10k Messages credit
  • 3 Seats
  • No Inline Help branding
Recommended

Enterprise

Custom pricing /custom
  • Custom content pages
  • Explain This
  • Tooltips
  • Chatbot
  • Knowledge base
  • Ticket form
  • Help Desk Ticket response
  • Custom Messages credit
  • Custom Seats
  • Dedicated support

Inline Help Pros

  • + Real-time, intelligent responses enhance user satisfaction and reduce support workload.
  • + No-code integration allows for effortless deployment across applications.
  • + Multilingual support caters to a global user base, ensuring precise communication.
  • + Comprehensive knowledge base empowers users with self-service options.
  • + Seamless issue reporting streamlines support processes and improves resolution times.
  • + ISO 27001 certification assures high standards of data security and reliability.

Inline Help Cons

  • Higher pricing tiers may be costly for small businesses.
  • Customization options may be limited compared to some competitors.
  • Requires a robust knowledge base for optimal functionality.
  • Limited offline support capabilities.
  • Potential learning curve for users unfamiliar with AI-driven tools.

Inline Help Use Cases

New users receive instant help while navigating the app for the first time.Users get proactive tips when they access complex features.Support teams reduce ticket volume by providing self-service options.Product managers analyze user queries to improve knowledge base content.

What Makes Inline Help Unique

No-Code Integration

Allows businesses to deploy AI-powered support features without technical expertise, reducing implementation time and costs.

Multilingual Support

Provides fluent support in seven languages, ensuring effective communication with a global user base.

ISO 27001 Certification

Offers robust data security and management, making it a trusted choice for enterprises with stringent security requirements.

Comprehensive Support Hub

Consolidates all support tools into one location, enhancing user convenience and streamlining support processes.

Contextual Insights

Transforms the knowledge base into a proactive support system, delivering relevant information directly within the application.

Who's Using Inline Help

Software Companies

Software companies use Inline Help to provide in-app guidance and reduce the need for external support, enhancing user experience and product adoption.

Customer Support Teams

Support teams leverage the platform to automate responses and manage support tickets efficiently, reducing workload and improving response times.

Global Enterprises

Global enterprises use Inline Help's multilingual capabilities to offer consistent and effective customer support across different regions.

Startups

Startups benefit from the no-code integration and scalable solutions offered by Inline Help, enabling them to provide high-quality support without extensive resources.

E-commerce Platforms

E-commerce platforms utilize Inline Help to assist customers in navigating their sites, improving user experience and increasing conversion rates.

How We Rate Inline Help

7.8
Overall Score
Inline Help offers a robust, feature-rich platform that enhances user support and engagement, with some room for improvement in customization and cost efficiency.
Ease of Use
8
Value for Money
7
Performance
8
Support
7.5
Accuracy & Reliability
8
Privacy & Security
7.5
Features
8
Integrations
8
Customization
7.5

Inline Help vs Competitors

Inline Help vs Owlbot

Owlbot offers similar AI-driven support features, but Inline Help distinguishes itself with its no-code integration and multilingual support. While Owlbot provides strong customization options, Inline Help's ease of use and security certifications make it a preferred choice for enterprises.

Advantages
  • + No-code integration
  • + Multilingual support
  • + ISO 27001 certification
Considerations
  • Owlbot offers more customization options
  • Potentially lower cost for small businesses

Inline Help Frequently Asked Questions (2026)

What is Inline Help?

Inline Help is a SaaS platform that provides real-time, contextual assistance within software applications, enhancing user experience through AI-driven features such as Explain This, Chatbot, and Tooltips.

How much does Inline Help cost in 2026?

Inline Help offers a range of pricing plans starting at $97 per site per month for the Essentials plan, with more advanced options available for larger businesses.

Is Inline Help free?

Inline Help offers a free trial for 14 days, allowing users to explore all features without a credit card.

Is Inline Help worth it in 2026?

Given its comprehensive features and robust security, Inline Help is a valuable investment for businesses seeking to enhance user support and engagement.

Best Inline Help alternatives in 2026?

Alternatives to Inline Help include Owlbot, Rosie, Gali Chat, AI Voice Agents, and Chatfuel, each offering unique features and capabilities.

Inline Help vs competitors in 2026?

Inline Help stands out with its no-code integration, multilingual support, and ISO 27001 certification, offering a secure and user-friendly platform.

How to get started with Inline Help?

To get started with Inline Help, sign up for a free trial on their website and explore the platform's features through the demo.

What platforms does Inline Help support?

Inline Help supports integration with various software applications, providing seamless functionality across different platforms.

Is Inline Help safe and secure?

Yes, Inline Help is ISO 27001 certified, ensuring high standards of data security and management.

Who should use Inline Help?

Inline Help is ideal for software companies, customer support teams, global enterprises, startups, and e-commerce platforms.

What's new in Inline Help 2026?

In 2026, Inline Help continues to enhance its AI capabilities and expand its multilingual support, offering even more robust features.

How does Inline Help compare to alternatives?

Inline Help offers unique features such as no-code integration and ISO certification, making it a competitive choice among alternatives.

Inline Help Company

Founded
2011
15.0+ years active

Inline Help Quick Info

Pricing
Freemium
Upvotes
61
Added
January 3, 2026

Inline Help Is Best For

  • Software companies looking to enhance user experience
  • Customer support teams aiming to reduce ticket volumes
  • Global enterprises requiring multilingual support
  • Startups seeking scalable support solutions
  • E-commerce platforms focused on improving user navigation

Inline Help Integrations

Compatible with various software applications, supporting seamless integration across platforms

Inline Help Alternatives

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