Guru
Instant access to verified knowledge, keeping your team's information accurate and secure.
About Guru
Guru is an innovative AI-powered knowledge management platform designed to streamline and enhance how teams access and manage information. By providing instant access to verified company knowledge within existing workflows, Guru eliminates the inefficiencies associated with traditional knowledge management systems. The platform utilizes advanced AI technology to not only retrieve information but also automate the upkeep of that knowledge, ensuring that it remains accurate and secure over time. This is particularly beneficial for organizations that rely on constantly updated information to make informed decisions and maintain compliance with industry regulations. One of Guru's key strengths lies in its ability to integrate seamlessly with various tools and platforms that teams already use, such as Slack, Google Workspace, and CRM systems. This integration allows users to access knowledge without having to switch contexts, thereby increasing productivity and reducing the time spent searching for answers. Guru's AI-driven knowledge agents enhance this experience by verifying and un-verifying information, ensuring that users are always working with the most current and reliable data. The platform is particularly valuable for teams across various functions, including Human Resources, Customer Support, Sales, and IT. By providing a centralized repository for knowledge, Guru fosters a culture of collaboration and continuous learning. Teams can create custom hubs tailored to their specific needs, making it easier to engage employees and ensure that everyone has access to the information they need to succeed. Furthermore, Guru's automated knowledge upkeep feature means that information can be kept up-to-date without manual intervention, freeing up valuable time for team members. Guru is designed with security and compliance in mind, incorporating features such as SOC 2 compliance, GDPR adherence, and advanced encryption methods. This focus on data privacy and security makes it an ideal choice for organizations in regulated industries, where maintaining accurate and secure knowledge is critical. By providing peace of mind regarding data management, Guru allows teams to focus on what truly matters: leveraging knowledge to drive results. In summary, Guru is not just a knowledge management tool; it is a comprehensive solution that empowers teams to access verified information, automate knowledge upkeep, and foster a culture of continuous improvement. With its robust features and user-friendly design, Guru stands out as a leading choice for organizations looking to optimize their knowledge management practices and enhance overall productivity.
Guru Key Features
AI-Powered Knowledge Retrieval
Guru leverages advanced AI algorithms to provide instant access to verified company knowledge directly within users' workflows. This feature eliminates the need for manual searches, ensuring that employees can quickly find the information they need to perform their tasks efficiently.
Automated Knowledge Upkeep
Guru automates the process of updating and verifying company knowledge, ensuring that all information remains accurate and up-to-date. This reduces the administrative burden on teams and minimizes the risk of outdated or incorrect information being used.
Integrations with Existing Tools
Guru seamlessly integrates with a wide range of existing tools and platforms, such as Slack, Salesforce, and Microsoft Teams. This integration capability allows users to access Guru's knowledge management features without disrupting their current workflows.
Enterprise AI Search
Guru's enterprise AI search feature provides users with verified answers across all company systems. This ensures that employees have access to consistent and reliable information, regardless of the source or platform.
AI Knowledge Agents
Guru's AI Knowledge Agents are designed to improve and verify information automatically. These agents help maintain the accuracy and reliability of knowledge, providing users with confidence in the information they access.
Custom Employee Engagement Hubs
Guru offers customizable Team Hubs that serve as centralized locations for employee engagement and knowledge sharing. These hubs can be tailored to meet the specific needs of different teams, enhancing collaboration and communication.
Permission-Aware Governance
Guru includes robust permission-aware governance features that ensure secure access to information. Users can set permission levels for different types of content, safeguarding sensitive data and maintaining compliance with industry regulations.
Automated Knowledge Base & Search
Guru's automated knowledge base and search capabilities allow users to quickly find and access the information they need. The platform continuously updates and verifies content, ensuring that users always have access to the most current and accurate information.
Guru Pricing Plans (2026)
Basic Plan
- Access to core features
- Basic integrations
- Limited customization options
- No advanced AI features
Pro Plan
- All Basic Plan features
- AI Knowledge Agents
- Advanced integrations
- Still limited customization compared to enterprise plans
- Requires annual commitment for best value
Enterprise Plan
- All Pro Plan features
- Custom integrations
- Dedicated support
- Requires negotiation for pricing
- May require extensive onboarding
Guru Pros
- + Seamless integration with existing tools enhances productivity by reducing context switching.
- + AI Knowledge Agents ensure that information is always up-to-date and verified.
- + Automated knowledge upkeep saves time and resources for teams.
- + Custom hubs allow for tailored knowledge management solutions that fit specific team needs.
- + Robust security features provide peace of mind for organizations handling sensitive information.
- + User-friendly interface makes it easy for teams to adopt and utilize the platform effectively.
Guru Cons
- − The learning curve for some users may be steep, particularly for those unfamiliar with AI-driven tools.
- − Customization options, while robust, may require additional time and effort to fully implement.
- − Some users may find the pricing structure to be on the higher side compared to basic knowledge management tools.
- − Limited offline capabilities may hinder access to information in low connectivity situations.
Guru Use Cases
Customer Support Efficiency
Customer support teams use Guru to access verified information quickly, reducing response times and improving customer satisfaction. By having instant access to accurate knowledge, support agents can resolve issues more effectively.
Sales Team Optimization
Sales teams leverage Guru to access up-to-date product information and sales strategies, enabling them to engage with prospects more effectively. This results in increased conversion rates and more successful sales outcomes.
Human Resources Compliance
HR departments use Guru to manage compliance-related information and ensure that all employees have access to the latest policies and procedures. This helps maintain regulatory compliance and reduces the risk of legal issues.
Product Development Collaboration
Product development teams utilize Guru to share and access design documents, project plans, and technical specifications. This fosters collaboration and ensures that all team members are aligned on project goals and timelines.
IT Operations Management
IT teams use Guru to document and share technical knowledge, troubleshooting guides, and system configurations. This centralized knowledge base improves operational efficiency and reduces downtime.
Marketing Campaign Coordination
Marketing teams rely on Guru to store and share campaign assets, brand guidelines, and market research. This ensures consistency in messaging and streamlines the coordination of marketing efforts across different channels.
What Makes Guru Unique
AI-Driven Knowledge Verification
Guru's AI technology not only retrieves information but also verifies its accuracy, setting it apart from competitors that rely solely on manual verification processes.
Seamless Workflow Integration
Guru integrates with a wide range of existing tools and platforms, allowing users to access knowledge management features without disrupting their current workflows.
Customizable Team Hubs
Guru offers customizable Team Hubs that can be tailored to meet the specific needs of different teams, enhancing collaboration and communication within organizations.
Robust Security Features
Guru prioritizes data security with features like access controls, encryption, and audit logs, providing peace of mind to organizations handling sensitive information.
Who's Using Guru
Enterprise Teams
Large organizations use Guru to centralize their knowledge management efforts, ensuring that all employees have access to consistent and accurate information. This improves efficiency and supports informed decision-making across the enterprise.
Small and Medium Businesses
SMBs leverage Guru to streamline their knowledge management processes, reducing the time spent searching for information and allowing teams to focus on core business activities. This enhances productivity and supports business growth.
Remote and Distributed Teams
Remote teams use Guru to maintain seamless communication and collaboration, regardless of location. The platform provides a centralized hub for knowledge sharing, ensuring that all team members are on the same page.
Regulated Industries
Organizations in regulated industries, such as healthcare and finance, use Guru to manage compliance-related information and ensure adherence to industry standards. This reduces the risk of non-compliance and supports regulatory audits.
How We Rate Guru
Guru vs Competitors
Guru vs Confluence
Confluence offers a collaborative workspace for teams to create and manage content, but lacks the AI-driven verification features that Guru provides.
- + Strong collaboration tools
- + Wide range of templates
- − Less focus on knowledge verification
- − Can be more complex to navigate
Guru vs Notion
Notion is a versatile workspace for note-taking and project management, but it does not specialize in automated knowledge upkeep like Guru.
- + Highly customizable
- + Great for personal organization
- − Limited automated features
- − Not specifically designed for knowledge management
Guru vs Slab
Slab provides a simple interface for knowledge sharing but lacks the advanced AI capabilities that Guru offers for content verification.
- + User-friendly interface
- + Focus on team collaboration
- − Fewer automation features
- − Less robust security options
Guru vs Helpjuice
Helpjuice is a knowledge base software that emphasizes customization but does not provide the same level of AI-driven knowledge management as Guru.
- + Customizable knowledge bases
- + Good analytics features
- − Less intuitive interface
- − No AI content verification
Guru vs Zendesk Guide
Zendesk Guide integrates well with customer support tools but lacks the comprehensive knowledge management features found in Guru.
- + Excellent for customer support
- + Strong integration with Zendesk products
- − Limited knowledge management capabilities
- − Not focused on internal knowledge sharing
Guru Frequently Asked Questions (2026)
What is Guru?
Guru is an AI-powered knowledge management platform that provides teams with instant access to verified company knowledge within their workflows.
How much does Guru cost in 2026?
Pricing information is available on the Guru website and may vary based on the specific needs of the organization.
Is Guru free?
Guru offers a free tier with limited features, allowing users to explore its capabilities before committing to a paid plan.
Is Guru worth it?
Many organizations find that the efficiency gains and accuracy improvements provided by Guru justify the investment.
Guru vs alternatives?
Guru distinguishes itself from competitors with its AI-driven knowledge verification and seamless integrations with existing workflows.
How secure is Guru?
Guru implements robust security measures, including SOC 2 compliance and encryption, to protect sensitive information.
Can I customize Guru for my team?
Yes, Guru allows for customization through team hubs and tailored knowledge management solutions.
What types of businesses use Guru?
Guru is used by a variety of industries, including technology, healthcare, finance, and non-profits.
How does Guru automate knowledge upkeep?
Guru's AI Knowledge Agents automatically verify information, ensuring that knowledge remains accurate and current.
What support resources does Guru offer?
Guru provides a comprehensive help center, community forums, and live workshops to assist users.
Guru on Hacker News
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Guru Company
Guru Quick Info
- Pricing
- Freemium
- Upvotes
- 0
- Added
- January 18, 2026
Guru Is Best For
- Customer Support Teams
- Sales Professionals
- Human Resources Departments
- Marketing Teams
- IT Departments
Guru Integrations
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