Portkey vs New Relic
A detailed comparison to help you choose the right AI tool
P
Portkey
Full-stack LLMOps platform to monitor, manage, and improve LLM-based apps.
Open Source 5 upvotes
N
New Relic
Observability platform with AIOps capabilities and anomaly detection.
Freemium 893 upvotes
Key Features
Portkey
- AI Gateway - Centralized access point for LLM-based applications.
- Observability - Real-time monitoring of LLM performance and usage metrics.
- Guardrails - Safety measures to ensure responsible AI usage and output.
- Governance - Compliance tools for managing AI model deployment and usage.
- Prompt Management - Tools for creating, testing, and optimizing prompts.
New Relic
- Real-time application performance monitoring for quick insights.
- AIOps capabilities for automated incident response and resolution.
- Anomaly detection to identify unusual patterns in system behavior.
- Distributed tracing to monitor requests across microservices.
- Customizable dashboards for visualizing key performance metrics.
Portkey Pros
- + Unified API access to over 1,600 LLMs simplifies integration.
- + Real-time observability dashboard enhances monitoring and management.
- + Deterministic guardrails ensure consistent AI output quality.
- + Comprehensive governance features support compliance and security.
- + Open-source platform encourages community contributions and transparency.
- + Flexible pricing structure accommodates teams of varying sizes and needs.
Portkey Cons
- − Free tier is limited to prototyping and not suitable for production workloads.
- − Enterprise features may require custom pricing, adding complexity to budgeting.
- − Initial setup and configuration can be complex for new users.
- − Advanced features may have a learning curve for teams new to LLMOps.
- − Limited offline support for environments with strict data isolation requirements.
New Relic Pros
- + Comprehensive observability across the entire tech stack.
- + Advanced AIOps and anomaly detection reduce downtime.
- + Flexible pricing model with no surprise overages.
- + Seamless integration with a wide range of tools and services.
- + Robust security features to protect sensitive data.
- + User-friendly interface with customizable dashboards.
New Relic Cons
- − Complex setup for small teams with limited resources.
- − High cost for larger teams requiring extensive data ingestion.
- − Steep learning curve for users new to observability platforms.
- − Limited offline capabilities for environments without internet access.
- − Some advanced features require additional configuration.
Which Should You Choose?
Choose Portkey if:
- → You need it for monitor llm app performance for anomalies and improvements.
- → You need it for implement safety guardrails for sensitive applications.
- → You need it for manage compliance and governance for ai model deployments.
Choose New Relic if:
- → You need it for monitor application performance during peak traffic events.
- → You need it for automatically detect and resolve incidents before user impact.
- → You need it for analyze user interactions to optimize application performance.