Flowcart
Flowcart helps B2C brands acquire, convert, retain customers on WhatsApp
About Flowcart
Flowcart, an AI-powered conversational commerce and CRM platform, revolutionizes the way B2C brands engage with their customers on WhatsApp. As of 2026, it stands out as a leading tool for businesses aiming to enhance customer acquisition, conversion, and retention through seamless chat-based interactions. Flowcart's technology leverages AI to automate and personalize customer interactions, enabling businesses to guide users from initial engagement to checkout and beyond. This platform is particularly beneficial for industries where personalized customer service is crucial, such as retail, beauty, and wellness. By integrating with major eCommerce and CRM systems like Shopify and WooCommerce, Flowcart ensures a unified approach to managing sales, customer interactions, and payments. Its robust analytics and segmentation capabilities allow businesses to tailor their marketing strategies effectively, resulting in higher conversion rates and customer loyalty. With features like one-click checkout, automated follow-ups, and gamification elements, Flowcart not only simplifies the shopping experience but also makes it more engaging and rewarding for customers. As businesses increasingly recognize the importance of meeting customers where they are, Flowcart offers a comprehensive solution that aligns with modern consumer preferences and technological advancements.
Flowcart Key Features
Click to WhatsApp Ads
This feature allows businesses to convert ad clicks directly into WhatsApp conversations, streamlining the customer journey from interest to engagement. By pre-loading WhatsApp flows, it ensures that potential customers are guided seamlessly into the sales funnel, increasing the likelihood of conversion.
In-Chat Checkout
Flowcart enables customers to complete their purchases directly within the WhatsApp chat, eliminating the need to switch platforms. This reduces friction in the buying process and leads to higher conversion rates by keeping the entire transaction within a familiar and convenient environment.
AI Generated Carts
Using artificial intelligence, Flowcart creates personalized shopping carts for users based on their interactions and preferences. This tailored approach not only enhances the shopping experience but also increases the likelihood of purchase by presenting relevant products.
Abandoned Cart Recovery
Flowcart automatically sends context-aware reminders to customers who have left items in their carts without purchasing. These nudges are designed to recover lost sales by re-engaging customers with personalized messages that encourage them to complete their purchase.
AI Powered Segmentation
This feature uses AI to segment customers based on their behavior, purchase history, and engagement levels. By targeting the right audience with tailored messages, businesses can optimize their marketing efforts and improve customer retention.
Smart Broadcasts
Flowcart allows businesses to send customized WhatsApp campaigns that resonate with their audience. These broadcasts are designed to boost interaction and engagement by delivering relevant content at the right time.
Loyalty Program
Flowcart's loyalty program rewards repeat customers with points, in-chat redemption options, and exclusive offers. This feature helps businesses build long-term relationships with their customers by incentivizing repeat purchases and fostering brand loyalty.
ERP & eCommerce Integration
Flowcart seamlessly integrates with existing ERP and eCommerce systems, allowing businesses to manage sales, messaging, and payments from a single platform. This integration simplifies operations and ensures a cohesive customer experience.
Automated Campaigns
Flowcart triggers timely marketing campaigns automatically based on the customer's lifecycle stage. This automation ensures that customers receive relevant messages that align with their current needs and interests, enhancing engagement and retention.
Negotiation Agent
This feature allows businesses to offer limited-time, dynamic price drops directly within the chat. By facilitating real-time negotiations, Flowcart helps convert hesitant buyers into customers by providing them with compelling offers.
Flowcart Pricing Plans (2026)
Starter
- Unlimited contacts
- WhatsApp catalog setup
- WhatsApp payments and checkout
- 2 physical store locations supported
- Detailed WhatsApp commerce analytics
- Limited to 2 physical store locations
Growth
- Unlimited contacts
- WhatsApp catalog setup
- WhatsApp payments and checkout
- 3 physical store locations supported
- Advanced analytics and segmentation
- Limited to 3 physical store locations
Pro
- Unlimited contacts
- WhatsApp catalog setup
- WhatsApp payments and checkout
- 7 physical store locations supported
- Comprehensive analytics and support
- Limited to 7 physical store locations
Flowcart Pros
- + Enhances customer engagement through personalized interactions.
- + Streamlines the checkout process with one-click purchases.
- + Reduces cart abandonment with automated follow-ups.
- + Offers robust integration capabilities with major eCommerce platforms.
- + Provides detailed analytics for performance optimization.
- + Incorporates gamification to boost customer loyalty.
Flowcart Cons
- − Limited to WhatsApp as the primary platform, which may not suit all businesses.
- − Requires initial setup and integration effort.
- − Transaction fees may add up for high-volume sellers.
- − Might not be suitable for businesses with minimal WhatsApp presence.
- − Customization options may require technical expertise.
Flowcart Use Cases
Retailers Enhancing Customer Engagement
Retail businesses use Flowcart to engage customers directly on WhatsApp, providing personalized shopping experiences. This approach leads to higher conversion rates as customers receive tailored product recommendations and seamless checkout options.
E-commerce Platforms Recovering Abandoned Carts
E-commerce companies leverage Flowcart's abandoned cart recovery feature to re-engage customers who have left items in their carts. By sending automated reminders, these businesses can recover lost sales and improve their overall revenue.
Brands Running Targeted Marketing Campaigns
Marketing teams use Flowcart to launch targeted WhatsApp campaigns that reach specific customer segments. By delivering personalized messages, brands can increase engagement and drive higher conversion rates.
Businesses Implementing Loyalty Programs
Companies looking to foster customer loyalty use Flowcart's loyalty program to reward repeat buyers. This strategy helps build long-term relationships and encourages customers to return for future purchases.
Enterprises Integrating Sales and Messaging
Large enterprises integrate Flowcart with their existing ERP and eCommerce systems to streamline sales and customer interactions. This integration provides a unified platform for managing customer journeys and improving operational efficiency.
SMEs Automating Customer Interactions
Small and medium-sized enterprises use Flowcart to automate customer interactions, reducing the need for manual intervention. This automation allows SMEs to scale their operations and focus on strategic growth initiatives.
Food and Beverage Companies Enhancing Order Processes
Food and beverage businesses use Flowcart to facilitate in-chat ordering and direct delivery flows. This feature streamlines the ordering process and enhances customer satisfaction by providing a convenient and efficient experience.
What Makes Flowcart Unique
Conversational Commerce Focus
Flowcart's emphasis on conversational commerce through WhatsApp sets it apart from traditional e-commerce platforms. This approach aligns with consumer preferences for chat-based interactions, leading to higher engagement and conversion rates.
AI-Driven Personalization
The platform's use of AI to personalize customer interactions and shopping experiences is a key differentiator. This technology enables businesses to deliver relevant content and recommendations, enhancing customer satisfaction and loyalty.
Seamless Integration
Flowcart's ability to integrate with existing ERP, eCommerce, and CRM systems provides businesses with a unified platform for managing sales and customer interactions. This seamless integration simplifies operations and improves efficiency.
In-Chat Checkout
The in-chat checkout feature allows customers to complete purchases directly within WhatsApp, reducing friction in the buying process. This convenience leads to higher conversion rates and sets Flowcart apart from competitors that require platform switching.
Automated Lifecycle Campaigns
Flowcart's automated campaigns based on customer lifecycle stages ensure timely and relevant messaging. This automation enhances engagement and retention, providing businesses with a competitive edge in customer relationship management.
Who's Using Flowcart
Enterprise Teams
Enterprise teams use Flowcart to manage large-scale customer interactions and streamline sales processes. The platform's integration capabilities allow them to connect with existing systems, enhancing efficiency and customer experience.
Small and Medium Enterprises (SMEs)
SMEs leverage Flowcart to automate customer interactions and improve engagement. The platform's ease of use and cost-efficiency make it an ideal solution for businesses looking to scale without significant resource investment.
E-commerce Platforms
E-commerce platforms use Flowcart to enhance their customer journey, from acquisition to checkout. The platform's features, such as in-chat checkout and abandoned cart recovery, help increase conversion rates and sales.
Retail Brands
Retail brands utilize Flowcart to engage customers on WhatsApp, providing personalized shopping experiences. The platform's AI-driven features help these brands deliver tailored recommendations and improve customer satisfaction.
Food and Beverage Businesses
Food and beverage businesses use Flowcart to streamline their order processes through in-chat ordering and delivery flows. This approach enhances customer convenience and satisfaction, leading to increased repeat sales.
How We Rate Flowcart
Flowcart vs Competitors
Flowcart vs Clickable
Clickable offers broader platform support beyond WhatsApp, making it suitable for businesses looking for multi-channel engagement. However, Flowcart excels in WhatsApp-specific features and AI-driven personalization.
- + WhatsApp-centric approach
- + AI-driven personalization
- + Seamless eCommerce integration
- − Limited to WhatsApp
- − Potentially higher transaction fees
Flowcart Frequently Asked Questions (2026)
What is Flowcart?
Flowcart is an AI-powered conversational commerce and CRM platform designed to enhance customer interactions and sales through WhatsApp.
How much does Flowcart cost in 2026?
Flowcart offers pricing plans starting at $69 per month for the Starter plan, $129 per month for the Growth plan, and $199 per month for the Pro plan.
Is Flowcart free?
Flowcart does not offer a free tier, but it provides a free trial for new users to explore its features.
Is Flowcart worth it in 2026?
Flowcart is worth considering for businesses aiming to enhance customer engagement and sales through WhatsApp, thanks to its robust features and integration capabilities.
Best Flowcart alternatives in 2026?
Alternatives to Flowcart include Clickable, Myriad, markero, Outlier Kit, and Quick Creator.
Flowcart vs competitors in 2026?
Flowcart stands out for its WhatsApp-centric approach and AI-driven personalization, though competitors may offer broader platform support.
How to get started with Flowcart?
To get started with Flowcart, sign up for a free trial on their website, explore the features, and integrate it with your existing systems.
What platforms does Flowcart support?
Flowcart supports integration with platforms like Shopify, WooCommerce, Magento, Odoo, HubSpot, and Zoho CRM.
Is Flowcart safe and secure?
Flowcart ensures data privacy and security, particularly focusing on secure transactions and customer data protection within WhatsApp.
Who should use Flowcart?
Flowcart is ideal for retailers, beauty and wellness brands, e-commerce businesses, food and beverage outlets, and travel agencies aiming to enhance customer engagement on WhatsApp.
What's new in Flowcart 2026?
In 2026, Flowcart continues to enhance its AI-driven personalization and integration capabilities, offering new features like gamification to boost customer engagement.
How does Flowcart compare to alternatives?
Flowcart offers a unique WhatsApp-centric approach with AI-driven personalization, while alternatives may provide broader platform support or different feature sets.
Flowcart Search Interest
Search interest over past 12 months (Google Trends) • Updated 2/2/2026
Flowcart Company
Flowcart Quick Info
- Pricing
- Freemium
- Upvotes
- 101
- Added
- January 3, 2026
Flowcart Is Best For
- Retailers looking to enhance customer engagement on WhatsApp.
- Beauty and wellness brands seeking personalized customer interactions.
- E-commerce businesses aiming to recover abandoned carts.
- Food and beverage outlets managing orders through WhatsApp.
- Travel agencies providing personalized service and bookings.
Flowcart Integrations
Flowcart Alternatives
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News & Press
Accion Venture Lab Fund II reaches final close - africaprivateequitynews.com
Accion: $61.6 Million Fund Closed To Invest In Early-Stage Fintechs - Pulse 2.0
Accion Closes $61.6M Fund to Back Early-Stage Fintech Startups - Dabafinance
I-Accion ivala u-$61.6m ukusekela ama-fintech; nansi ukuthi ubani ofanelekayo nokuthi kungani - TechCabal
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